DTWIN TECH

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Privacy Policy

Introduction

This Privacy Policy outlines how we collects, uses, and protects the personal information of users who access and use our educational app. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely.

Information We Collect

When you use our app, we may collect the following types of information:

  • Personal Information:
    • Username
    • Password
    • Other information required for registration or use of the app (e.g., name, email address, phone number)
  • Device Information:
    • Device type and operating system
    • Unique device identifier
    • Network information (e.g., IP address)
  • Usage Data:
    • Information about how you use the app, such as the features you access and how long you spend using them
  • Location Data:
    • If you grant permission, we may collect your location information to provide relevant features or services
  • Media Files:
    • If you grant permission, we may access your camera and microphone to allow you to capture and upload images or audio files

How We Use Your Information

We may use your information for the following purposes:

  • To comply with legal requirements
  • To provide you with access to our educational app and its features
  • To personalize your experience and provide relevant content
  • To communicate with you about updates, announcements, or other important information
  • To analyze and improve the performance of our app

Sharing Your Information

We may share your information with:

  • Law enforcement authorities or other government agencies as required by law
  • Third-party service providers who help us operate our app (e.g., cloud hosting providers, analytics providers)

Your Rights

You have the right to:

  • Access and correct your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw your consent to the processing of your personal information

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at contact.dtwin@gmail.com

Additional Considerations:

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to login, username, mobile number, email, and location. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.